1) Examine the various tools and techniques for analyzing and monitoring the organization's environment. In your response, focus on two of the examples included in the text. First define the tool or technique; then, provide a scenario in which this tool would be beneficial to the healthcare organization.

2) Stellar Packaging Products is faced with a decline in demand due to the downsizing of its major customer. Robin Simmons, the company's controller, is considering a number of changes, which may affect the company's profitability. Explain how the Stellar Packaging's break-even point would change if (1) the selling price per unit decreased, (2) fixed costs increased throughout the entire range of activity, and (3) variable costs per unit increased.