1. Evidence collected after the fact can be used to convince an external audience that the organization is following a sound course of action in a complex and ambiguous decision context. On the positive side, this can lead to

less input from employees.

insecurity about management decision making.

shareholders questioning management.

supplying only the most pertinent information.

confidence and goodwill about the company.

2. Mark is looking to buy his first home. His friends suggest that he check the style of the house and the number of rooms. He is, therefore, focusing extensively on the look of the house to evaluate its value, rather than its condition or location. This implies that Mark was engaging himself in the _________ bias.

fundamental attribution

availability

anchoring

representativeness

self-serving