1) Ethan is assigned a team project in his management class. He's been in teams before and he hates them. At this point, he'll do whatever it takes to get through the quarter. No one else on the team is actively working on the project, so Ethan has started writing up an outline; if other people pick up the pace, he will back off.

(A) Pragmatic survivor (B) Passive follower (C) Conformist (D) Alienated follower

2) Ava is a customer service representative at Banshee Beauty Products. Unfortunately, Ava is consistently late to work, and she doesn't seem to care very much about her job when she is there. Ava's manager, Stewart, is at a loss. Everytime he tries to talk with Ava about her performance and career, Ava just gives him a blank look. The only time Ava works well is when Stewart is personally supervising her,

(A) Conformist (B) Pragmatic survivor (C) Passive follower (D) Effective follower

1) A manager presents a report to a CEO outlining projected sales for a new store location.

(A) Use rational persuasion (B) Make people like you (C) Rely on the rule reciprocity (D) Be assertive- ask for what you want

2) On reality shows such as Survivors and The Apprentise, people win by making agreements with other contestants who support their goals.

(A) Reward the behaviors you want (B) use rational persuasion (C) Make use of higher authority (D) Develop allies