1 during which step of the planning process should you, Ask an Expert

Management Studies

1. During which step of the planning process should you determine the channel and medium for a negative message?

A) Writing

B) Sending

C) Completing

D) Evaluating

E) Planning

2. Use the ________ when you must deliver bad news, if your audience has an emotional investment in the situation.

A) blended approach

B) discretionary approach

C) direct approach

D) indirect approach

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92547221

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