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1. During the meeting Malcolm constantly reminds the rest of the team that he is in charge of this project, and it must be carried out according to the wishes of the Schumacker’s upper management so they can attract new clients. Malcolm seems to be drawing from which source of power?

Legitimate

Coercive

Reward

Expert

Referent

2. Lynn primarily meets with Janet because Janet took action against one of Lynn’s employees without notifying Lynn. What type of personality conflict does this represent?

Functional

Communication failure

Multicultural

Time pressure

Competition for scarce resources

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