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1. Documents that focus on what people need to learn, do, or decide are:

A. business-centered.

B. organization-centered.

C. culture-centered.

D. reader-centered.

2. When others offer an opposing view, try to:

A. see the issue their way.

B. rephrase their position in your own words.

C. explore possible compromises they might accept.

D. reach agreement on what to do next.

3. Semi-technical audiences consist of:

A. informed persons as well as experts.

B. informed persons who are not experts.

C. laypersons.

D. laypersons and informed persons.

4. Reworking findings to make them more useful or appealing:

A. is not misleading.

B. carries no consequences for any party involved.

C. is unethical.

D. is a clever way to promote the company’s interests.

5. When trying to make sense of information, people should never:

A. determine which information is relevant.

B. ask with whom the information should be shared.

C. let the data speak for itself.

D. verify the accuracy of the source.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91901402

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