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1. Do you feel that forecasting methods could be beneficial during a crisis? If so, which ones would you recommend in regards to the Armenia earthquake of 1999?

2. It is often said that benchmarking is the backbone of the process of identifying, studying, and implementing best practices. Explain the role of benchmarking and provide an example.

3. What are the three major components in quality training recommended by Juran?

Operation Management, Management Studies

  • Category:- Operation Management
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