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1. Discuss the relative use of nonverbal behaviors, such as silent periods, interruptions, facial gazing, and touching, by people from various cultural backgrounds. How does this behavior affect the negotiation process in a cross-cultural context?

2. Describe the leadership traits,skills, and behavior of Okonkwo and how that impacted his success and failures in the movie Things Fall Apart by China Achebe.

3. Which recommendation can you address at Holland America line about sustainability?

Operation Management, Management Studies

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