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1. Discuss how a person might build a relationship in global markets to foster the negotiation process and avoid misunderstandings.

2. Discuss Scott Monty’s quote, “What happens in Vegas stays on Google” (Jordon-Meier, 2011, p. 75). What are the implications of this concept for organizational crisis planning?

3. How does customer-perceived value inform organizational action?

Operation Management, Management Studies

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