1. Discuss and explainA buyer will have less bargaining power if all of the following factors apply except
A. buyers have limited information.
B. buyers face few switching costs.
C. the products purchased are highly differentiated and unique.
D. buyers do not have the ability to manufacture the products
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The key is to make the external analysis process as ________ and ________ as possible.
A. efficient; effective.
B. efficient; competitive.
C. turbulent; stable.
D. All of the answer choices are correct.
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In conducting an external analysis, the search for information may yield
A. a lack of information
B. too much information.
C. an emphasis on demographic trends.
D. an emphasis on pending legislation.
4. Recent census data showed that for the first time in the history of the United States there were more Americans over age ________ than under.
A. 25
B. 30
C. 21
D.19
5. One of the factors that shapes the definition of exit barriers as factor(s) that keep companies competing in businesses even when those businesses are failing is
A. economic factors.
B. strategic factors.
C. emotional factors.
D. All of the answer choices are correct.
6. When organizations consider whether there are upcoming price increases in the products purchased by the industry, this issue refers to the ________ of the Porter five forces model.
A. bargaining power of buyers
B. threat of potential entrants
C. threat of substitute products
D. bargaining power of suppliers
7. The major problem with forecasts and trend analyses is
A. the information is difficult to compile with the latest technology.
B. the information constitutes predictions of the future, not actual facts.
C. the information is built using historical trends.
D. consumers do not benefit from technological trends predicted.
8. As an open system, an organization ________ and ________ its external environment.
A. reacts to; controls
B. interacts with; responds to
C. interacts with; controls
D. reacts to; responds to
9. _______ refers to cost savings that you get as volume increases.
A. Switching costs
B. Economic costs
C. Economies of scale
D. All of the answer choices are correct
10. When an organization considers whether it has the ability and resources itself to manufacture the products it is purchasing from the industry, this issue refers to the ________ of the Porter five forces model.
A. bargaining power of buyers
B. threat of potential entrants
C. threat of substitute products
D. bargaining power of suppliers
11. In an external analysis, the primary role of the middle manager is to
A. use information in terms of the �big picture.�
B. act as an information gatherer and disseminator.
C. encourage workers to listen to the customer.
D. All of the answer choices are correct.
12. The various studies of organizational environments can be summarized from the following perspective(s):
A. environment as a source of information.
B. environment as a source of resources.
C. environment as a source of power.
D. environment as a source of information and of resources.
13. Which of the general environmental sectors is affected when minimum wage laws are changed?
A. Economics
B. Demographics
C. Sociocultural
D. Political/legal
14. Which of the following is not one of the five competitive forces?
A. Competition forms substitute products
B. The threat of potential entry
C. The strength of industry forces
D. The bargaining power of buyersthe effect and importance of collective team and collaborative efforts in an organization.