1 difficult conversations can threaten our identity stone, Ask an Expert

Management Studies

1. Difficult conversations can threaten our identity. Stone, Patton, and Heen identify three core identities. Which three did they name?

a. Am I good person?

b. Am I a smart person?

c. Am I worthy of love?

d. Am I competent?

e. Am I powerful?

f. A, D, and E

g. A, C, and D

h. B, E, and A

2. According to Stone, Patton, and Heen, which of the following is not a misconception about contribution?

a. Looking at the contribution of each party means that you only have to focus on what you contributed

b. Considering contributions of each party means that you have to put aside your feelings

c. Looking at contributions means you are seeking to understand who is at fault

d. Considering contributions means that you should state your emotions as strongly and forcefully as possible

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92555370

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