1. Differences that occur among the work force because of the diversity of ages are most often referred to as:
a. Generational
b. Ethnic
c. Gender
d. Racial.
2. The type of knowledge that is difficult to acquire in training programs is:
a. Tacit knowledge
b. Explicit knowledge.
3. One of the following is initiated by the learner—which one?
a. Informal learning
b. Formal training.
4. Conducting the needs assessment requires which of the following analyses?
a. Organizational
b. Person
c. Task
d. All of the above.
5. Business strategy that influences the type and amount of training in a company includes:
a. How much importance is placed on training versus other HRM practices
b. How much training is required for current and future job skills
c. Whether or not to administer training, for example, only when problems occur or as a reaction to outside factors
d. All of the above.