1. Describe the organizational structure of General Motor at the time of the recall and discuss whether it has changed. Do you think GM's Structure is the most effective for the organization?

1. Discussion of the organizational structure of GM at the time of the recall and its effectiveness is well integrated with a discussion of wether it has changed since the recall. Supporting material of exceptional quality and quantity is provided.

2. Explain how GM went wrong in employing the four steps of the control process prior to recalls. What changes should they maketo this process moving forward?

1. Explanations of how GM went wrong in employing the 4 steps of the control process and suggestions on changes that should be made to the control process are thorough and well integrated. Supporting material of exceptional quality and quantity is provided.  

This means about 185-213 words per section.

Review the information concerning GM's handling of a safety issue and recall included in the "GM Ignition Switch Recall."