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1. Describe four skills that will help you serve customers effectively.

2. What are the steps you should take to solve a customer service problem?

3. Describe three strategies you can use to develop a customer focus.

4. What is the difference between internal and external customers? Give an example of each.

5. Give four examples of how an administrative professional can demonstrate commitment to serving internal customers.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92024792

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