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1. Define domestic transportation tariff and explain its role in domestic transportation services. Include the balancing of the role of contract services with transportation tariffs.

2. Valerie Zeithaml recently put forth the proposition that loyalty for services is higher than that for products. Support or refute her claim and provide logic and examples.  

3. What effect does the internet have on the changing face of retailing? How is the buying process changing?

Operation Management, Management Studies

  • Category:- Operation Management
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