1. Decision making and conflict resolution can consume a disproportionate amount of a manager's time. Recognizing and preempting potential conflicts often proves to be the most effective resolution for them. Select one of the common causes of conflict from the list below and briefly explain your strategy for monitoring and resolving this problem.

A. Unresolved prior conflicts

B. Resource scarcity

C. Task interdependencies

D. Domain ambiguity

2. In terms of the person/organization match

A) the "organization" includes only tasks to be performed that are written down as part of the job description.

B) attempts to match people to organization values should not be made.

C) there is a concern with the "fit" of people to multiple jobs or future jobs.

D) all of the above are correct.