1. Dealing with crisis situation is an inevitable part of professional helping.  What makes a crisis different from other helping situations? Have you ever been in a crisis situation? How were you helped? Or, did you help someone through a crisis? If so, how?

2. When Walmart decided to incorporate grocery stores into some locations and created "Supercenters", was this a business-level strategy of differentiation or a corporate strategy of diversification? Why? Explain your answer.

3. Explain what Bullwhip effect is. use an example of how errors in demand forecasts propogate through the Nintendo Switch supply chain to explain the effect.