1 customer expectations play a pivotal role in many aspects, Ask an Expert

Management Studies

1. Customer expectations play a pivotal role in many aspects of service, as do customer perceptions. Investigate customer expectations associated with a service of your choice. Suggest ways in which the organisation can manage these expectations.

2. What is the research question based on above statement?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92572525

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