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1. Contingent rewards are used to motivate followers to perform in all of the following ways EXCEPT:

  • organizational exchange policy.
  • exchange of rewards for effort contracted.
  • rewards for achieving goals promised.
  • groups achieving expected levels of performance.

2. The leadership approach in which leaders abdicate responsibilities and avoid observing, giving feedback, and making decision is called _______________.

  • transformational
  • transactional
  • organizational
  • laissez-faire

3. Scholars generally agree that effective leaders use elements of both transformational and transactional styles, but that transformational leadership is sometimes more effective at the _________ level and transactional leadership more effective at the _________level.

  • organizational, group
  • individual, organizational
  • group, individual
  • lowest, highest

4. Leaders who are clear about their own principles and values, communicate them to others, and who "talk the talk and walk the talk" are demonstrating which of the following practices?

  • Model the way
  • Inspire a shared vision
  • Supplement the mind
  • Enable others to act

5. Ethical leaders ________________.

  • remain true to who they are and what they stand for
  • articulate the purpose and values of the organization
  • make tough, responsible decisions
  • All of the above

6. Which famous sociologist described charismatic leaders as "set apart from ordinary people, treated as endowed with supernatural, superhuman, or at least specifically exceptional powers or qualities"?

  • Marx
  • Weber
  • Yukl
  • Bass

7. Evidenced in Martin Luther King's "I Have a Dream" speech, this category of transformational leader behavior refers to how a leader is able to move followers toward a goal or new idea, and encourage followers to see the meaning in their work.

  • Initiating structure
  • Individualized consideration
  • Interest evaluation
  • Inspirational motivation

8. A leader who is able to draw and influence followers through the sheer force and magnetism of their personality, rather than through their position or organization is called ___________.

  • transactional
  • situational
  • charismatic
  • persuasive

9. Unlike transformational leaders, charismatic leadership is more about _______ and less about _________, hinting at the "dark side" of charismatic leadership.

  • liking, ability
  • direction, difficulty
  • passion, power
  • charm, change

10. Kouzes and Posner (2002) describe five leadership practices characteristic of effective leaders including model the way, inspire a shared vision, challenge the process, enable others to act, and _____________.

  • encourage the heart
  • understand the motivation
  • supplement the mind
  • support the follower

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