1. Congratulations, your company has purchased the rights to manufacture a new product called Quilchers. As an experienced Operations Manager you quickly recognized that this product could be successfully assembled using nearly any of the basic manufacturing processes. Discuss how you would select between each of the basic process structures to select the best one to use in the manufacturing of this new product.

2. Jill is concerned that the latest short term demand forecast for dog grooming at her Fifteenth Street Dog Salon, is higher than her salon capacity. As she doesn't want to turn business away, she must find a solution to optimizing the capacity utilization rate, capacity focus, capacity flexibility, and capacity levels at this business. Discuss how she should approach this problem and describe the options that she has in capacity planning at her dog salon.

3. Bill has been asked to manage the production of new electric cup holders at his manufacturing company. Bill wants to be certain that the quality of this new product meet the Six Sigma standards that have been established. Describe and illustrate with examples, the quality control program that he should use to accomplish this goal.

4. Discuss specific activities where Operations Managers can apply ethical and social responsibility to their behavior. Use examples to expand your analysis.