1. Conflict creates the need for change and occurs as the result of change.

A) True

B) False

2. The concept of managerial wisdom refers to possessing a deep understanding of the people and the environment in which they work.

A) True

B) False

3. Leaders would say that managing resources occupies most of their time.

A) True

B) False

4. People typically welcome change because it is a departure from the usual routine.

A) True

B) False

5. The concept of emotional intelligence has been around for more than a century.

A) True

B) False

6. A leader is less effective when he or she does not have technical competence about the subordinates' activities.

A) True

B) False