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1. Compare Pandora’s original business model with its current business model. What’s the different between “free” and “freemium” revenue models?

2. What is the customer value proposition that Pandora offers?

3. Why did MailChimp ultimately succeed with a freemium model but Ning did not?

4. What’s the most important consideration when considering a freemium revenue model?

Operation Management, Management Studies

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