1. Compare and contrast the characteristics of operational, managerial, and executive levels of an organization.

2. Compare and contrast automating and learning.

3. Describe competitive advantage and list six sources.

4. How do an organization’s resources and capabilities result in a competitive advantage?

5. Compare and contrast pipe- and platform based business models.

6. what is the freemium model, and how can a business successfully use this approach?

7. Why is successful application of innovative technologies and systems often difficult?

8. How can information systems help in combining multiple types of innovation?

9. Using past examples, explain what is meant by radical innovation.

10. Describe the disruptive innovation cycle.