1. Bolman and Deal maintain that even the smartest managers take foolish actions in decision- making because they:

a) are too clever for their own good

b) have a parochial and distorted view of the problem at hand

c) are driven by self-love and ego

d) fall into the trap of personality foibles such as pride and haughtiness

2. Faith is the organisational ethic highlighted by the ___ frame.

a) Structural

b) Human Resource

c) Political

d) Symbolic

3. Caring is the organisational ethic highlighted by the ___ frame

a) Structural

b) Human Resource

c) Political

d) Symbolic

4. Theory X assumes that:

a) the task of management is to arrange conditions so that people can achieve their own goals by directing their efforts toward organisational rewards

b) subordinates are active, ambitious, and like to take initiative

c) subordinates are passive and lazy

d) managers need to align organisational requirements with employees' self-interest

5. The human resource frame focuses on:

a) the relationship between motives and personal growth

b) the existential dilemmas of the human condition

c) alignment between the characteristics of people and organisations

d) why human resources are more important than financial resources