1. Big-Mart dismisses an employee who was caught stealing items from the store’s stockroom. In retaliation, the employee threatens to file a lawsuit claiming race discrimination. Assuming the discipline was based on facts, not bias, how can Big-Mart best protect itself from being liable for such claims?

A. by establishing and following a formal discipline policy, so discipline is fair

B. by disclosing personal information showing the employee is not trustworthy

C. by avoiding any implied agreements with the employees it hires

D. by never asking employees to do anything illegal

E. by conducting random searches more frequently

2. After a restructuring at Sigma Corp. broadened managers’ jobs, some managers began experiencing role conflict and role ambiguity. To prevent dissatisfaction among these valued employees, the company asked the human resource department to help managers develop clearer and more balanced roles. The HR manager decided to use the role analysis technique. With this technique, who will meet to discuss the role of each manager affected by the restructuring?

A. each manager affected and the people who directly interact with him or her

B. each manager affected and the employees of the human resource department

C. the HR manager and the HR department’s role analyst

D. the HR manager and the team that planned the restructuring

E. the set of managers affected by the restructuring