1. Being assigned as a project manager, you noticed during project execution that conflicts arise in the team on both technical and interpersonal levels. What is an appropriate way of handling conflicts?1 o Conflicts distract the team and disrupt the work rhythm. You should always smooth them when they surface. o A conflict should be handled in a meeting so that the entire team can participate in finding a solution. o Conflicts should be addressed early and usually in private, using a direct, collaborative approach. o You should use your coercive power to quickly resolve conflicts and then focus on goal achievement.
2. What is the purpose of a project charter? 2 o To formally authorize a project or a phase and document initial requirements which satisfy the stakeholder's needs and expectations. o To document how the project will be planned, executed, monitored/controlled, and closed. o To link the project, which is going to be planned, executed, and monitored/controlled to the ongoing work of the organization. o To describe the process of performing the work defined in the project management plan in order to achieve the project's objectives.

3. The concept of (the) _________ states that changes related to one requirement-scope, time, or cost-will at least influence one other element.3 o Three-point estimation o Triple constraint o Three wise men o Three needs theory
4. Your organization is considering to run a project which will entail an investment of $1,000,000. The product from the project is forecasted to create revenues of $250,000 in the first year after the end of the project and of $420,000 in each of the two following years.
What is true for the net present value of the project over the three years cycle at a discount rate of 10%?4 o The net present value is positive, which makes the project attractive. o The net present value is positive, which makes the project unattractive. o The net present value is negative, which makes the project attractive. o The net present value is negative, which makes the project unattractive.
5. What does the term best practice often refer to?5 o A standardized set of deliverables, like plans, reports, and checklists. o A set of tools and techniques that a project manager should master. o The concept of state of the art applied to project management. o A specific sequence of work, described in terms of soft logic.