1. Assume that you have tickets to the annual Golf Pro Week in your community. It has rained for two weeks straight, and the organizers finally decided to cancel the event. They announce that all tickets will be honored next year at Golf Pro Week. You paid $150 for your ticket and you would like to have the money back now. You are not even sure you will be in town next year at the right time. You decide to write to the director of the golf event and ask for your money back. analize the reader and purpose of the letter and decide what informtion would be relevant.

2. Assume you were an infortunate passenger on a flight that never left the airport. After sitting on the plance for three hours, you deplaned, you waited two more hours, and the flight was cancelled. You decide to write to the president of the airline and complain. Analyze the reader and purpose of the letter and decide what information is needed.