1. Assume an organization wants to gauge the success of its total rewards program. Discuss at least two possible metrics or outcomes it might use. Be sure to explain why you chose the metrics you discuss and how they are indicative of a successful total rewards program.

2. Given what you have learned about employee relations and labor relations, do you think it is possible for an HR practitioner to be an effective advocate for both employees and the organization at the same time? Why or why not?

3. Labor Relations and Employee Relations are similar but distinct HR functions. Compare and contrast the key elements of the two and discuss how they both contribute to organizational functioning.

4. Explain how an organization’s labor relations and employee relations policies and practices impact the organization’s total rewards programs.