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1. As the manager at a McDonald's restaurant, Bob is more likely to worry about how fast orders from the drive-through window are filled than the company's long-term operating expenditures. True or False

2. The process of communication occurs when a Honeywell executive tells a Fortune magazine reporter, "Innovation is in Honerwell's lifeblood and the spirit of creativity comes from diversity." True or False

Operation Management, Management Studies

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