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1. As the customer service analyst, you have documentation for 105 service calls concerning incorrect product delivery from your study of 22 samples. What is the upper control limit for this control chart? (Keep two decimal places in your answer)

2. What impact does JIT (Just In Time) have on inventory management?

3. Discuss 2 major impacts JIT has had on inventory management give 2 examples.

Operation Management, Management Studies

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