1 as described in the chapter case which of the following, Ask an Expert

Management Studies

1. As described in the chapter case, which of the following constitutes a managerial element of the UPS tracking system?

The web-based Post Sales Order Management System

The ability to provide package status reports to customers

The decision to use automation

The implementation of in-house package tracking software

The ability to embed UPS functions in external sites

2. As described in the chapter case, which of the following constitutes an organizational element in the UPS tracking system?

The specification of procedures for identifying packages with sender and recipient information

Monitoring service levels

Promoting the company strategy of low-cost, superior service

The use of handheld computers and networks for managing package delivery

Routing software that creates the most efficient delivery route for each driver

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92493998

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