1. As a supplier, what characteristics of a buyer (your potential customer) would be considered extremely important in building a long-term relationship? Please list at least two and provide your reasons.

2. What would you describe as some of the do’s and don’ts of team leadership? Now, describe a time when you were part of a team led by a leader who practiced the do’s. What was your and the team’s experience? Conversely, describe a time when you were part of a team led by a leader who practiced the don’ts. How did your and the team’s experience differ from that of the team that was led by the leader who led by practicing the do’s? Which team performed better?