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1) An overpayment has been made by Medicare for patient josh bok .Determine whether a refund should be made. If not, explain the reasoning behind your decision. If so, what steps should be taken to refund the overpayment?

2) why is the reference remark important to a medical practice?

3) Develop a policy regarding ABNS and how they would be used in your medical practice.

4) Design a patient encounter form for a medical practice.(Do not include ICD-9-CM or CPT codes)

5) A long –time patient of the practice has recently fallen on ‘’Hard times’’ and cannot pay the ‘’patient balance due’’after his surgery. How should the office manager handle this patient?

6) An office manager is new to a practice. She discovers that there are several credit balances on the books for a patient. Is it necessary for her to do anything about this discrepancy, or can she allow them to stay there until the patient returns to the office (to use up the credit)?

7) A good friend of the physician arrives for an office visit. The physician instructs the receptionist not to charge this individual. The receptionist comes to the office manager for guidance. How should the office manager handle this situation?

8) Describe the self –disclosure program and how it may be used by a medical practice.

9) Dr.Martin submits claims electronically for services that were not performed. What criminal statute(S) could this practice involve?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91904226

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