1. An example of an external customer to the value stream of the Verizon Center is:

A. the operations manager of entertainment venue

B. a secret service agent of the federal government providing security at events

C. a refreshment server selling food and beverages at events

D. a worker hired by the facility operations manager to provide security for all events

2. Which inventory model is based on using techniques that ordering and holding costs?

A. Probabilistic model

B. Production Order Quantity model (EPQ)

C. Quantity discount model

D. EOQ model