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1. An employer can resolve the concerns related to the Hawthorne Effect through:

a. notified, random monitoring. b. consented, selective monitoring. c. selective, notified monitoring. d. random, anonymous monitoring.

2. The __________ is a good initial analysis tool used to help identify drivers which need to be researched further.

a. cause- and-effect diagram

b. pareto chart

c. flowchart

d. control chart

e. statistical process control (SPC)

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92636617

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