1. Among the four kinds of management jobs, list the one that is the most recent addition to organizations and describe the basic responsibilities of that management job.

2. Discuss Mary Parker Follett’s methods of dealing with conflict. What did she say about the value of each method?

3. Compare and contrast the general environment with the specific environment faced by a company.

4. List and briefly explain the three factors that influence ethical decision making.

5. Briefly describe the benefits and pitfalls of planning.

6. Explain the basics of portfolio strategy. Identify the best approach to diversification using this strategy. Be sure to explain your rationale for arguing that the specified approach to diversification is the best.

7. Explain the difference between activity-oriented and results-driven change. List the advantages of the results- driven approach to change. Characterize each of the approaches to organizational change presented in the text in terms of their apparent degree of emphasis on activities or results.

8. Compare the concepts of global consistency and local adaptation as policies for entering foreign markets.

9. Identify the five traditional approaches to organizational structure. Which one is best for a company to use? Explain your answer.