1) All of the following are challenges, described in the textbook, that today’s managers and organizations face EXCEPT

a. rigorous ethical scrutiny

b. the need for rapid response

c. The digital workplace

d. the need to earn profits

2) Models for formulating organizational strategies include:

a. Daft's model and Pfeiffer's typology.

b. Perrow's typology and Porter's model.

c. Bowerman's typology and Miles and Snow's model.

d. Porter's model and Miles and Snow's typology.

3) Which of the following is not a component in the definition of organization structure?

a. It designates formal reporting relationships, including the number of levels in the hierarchy and the span of control of managers and supervisors

b. It includes the design systems to ensure effective communication, coordination, and integration of effort across each position

c. It identifies the tasks and processes for each position within the organization

d. It identifies the grouping together of individuals into departments and of departments into the total organization

4) Which of the following is true concerning information in an organization?

a. It is not possible to give people too much information.

b. Information should flow horizontally, but not vertically.

c. Structure should fit the information requirements of the organization.

d. Information should flow vertically, but not horizontally.

5) An organization can change its domain most directly by:

a. Divesting a division of the organization.

b. hiring a new CEO.

c. moving to a more favorable structure.

d. changing the nature of the labor - management agreements

6) Which of the following from the institutional view is true about the two essential dimensions of organization?

a. The public dimension is governed by norms of efficiency.

b. The technical dimension will reflect environmental expectations rather than the demand of work activities.

c. The formal structure and design process is rational with respect to workflow and products.

d. The institutional structure is that part of the organization most visible to the outside public.

7) A company may use any or all of the mechanisms of mimetic, coercive, or normative forces to change itself for greater ____ in the institutional environment.

a. market share

b. legitimacy

c. resource dependency

d. profit