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1. According to Quality Function Deployment (QFD) principles, build a House of Quality Of Walmart where the group relates customer “wants” to “how” the service is going to meet those “wants.”

2. Prepare a short e-mail to the CEO where you introduce, describe, and explain the details of the QFD of this new product, and include a brief description of the quality guru’s principles you intend to follow or adopt in the development of this new product.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92532741

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