1. A union is an employee organization that has the main goal of representing its members in employee-management negotiation concerning job-related issues.

True

False

2. Internal communication networks involve both formal and informal communication channels.

True

False

3. Under a union shop agreement, workers must belong to a union before they can be hired.

True

False

4. Autocratic leaders are leaders who delegate authority and involve employees in decision making.

True

False

5. Communication is vital for effective leadership and motivation.

True

False

6. Hygiene factors are closely related to Maslow’s higher-level needs and motivators are closely related to Maslow’s lower level needs.

True

False