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1. A study of 330,000 employees found that ethical lapses in the workplace are most often caused by problems _______, rather than individual unethical behavior.

a. with bonus and commission structures

b. associated with quality and safety regulations

c. in the corporate culture, including corporate beliefs and value systems

d. with personal moral values

e. in finance and accounting

2. In the United States, the major role that society delegates to government is to

a. keep prices of products low so that all consumers can purchase convenience and luxury goods.

b. provide laws based on the Constitution and Bill of Rights and enforce laws through the judicial system.

c. create more jobs.

d. encourage larger companies to conduct business in many other countries.

e. encourage competition by providing economic support to smaller companies in order to be competitive with powerful companies.

3. Minimal responsibility primarily involves

a. fulfilling social responsibilities including legal and ethical guidelines.

b. incorporating efforts in such a way as to benefit all stakeholders of the company.

c. satisfying the primary stakeholders regardless of the possible legal implications.

d. trying to maximize stockholder wealth.

e. addressing the concerns of contractual stakeholders in regards to legal and economic matters.

4. In order for any social responsibility initiative to have strategic significance in a company, it must be fully supported and valued by

a. legislators who develop federal law and policy.

b. the company's stockholders.

c. government officials in the local area.

d. top management.

e. non-profit groups who benefit from a company's philanthropic spending.

5. Reputation management is

a. the process of developing positive relationships with influential media sources in order to carefully monitor news about the company.

b. communicating how an organization wants to be viewed by its stakeholders and the public.

c. the process of building and sustaining a company's good name and generating positive feedback from stakeholders.

d. not worth much effort, since stakeholders will make their own decisions about the company's actions.

e. top management's efforts to protect its reputation so that top management can achieve greater job security.

6. Which type of investor causes the most problem for CEOs in developing strategic plans?

a. Institutional investors

b. Shareholders willing to sacrifice short-term gains for long-term income

c. Global investors who don't understand the business

d. Employees who own stock

e. Shareholders seeking short-term gains

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92034309

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