1. A report that recommends to management the installation of a new computer system is an example of an internal proposal

2. Speakers who use presentation visuals are considered better prepared and more persuasive and interesting then speakers who do not use visuals

3. A pie chart is the best type of graphic aid to use to summarize the results of a survey question to which each respondent could check more than one answer

4. You need to produce a graphic for your employees that depicts the process of handling customer service complaints. Which would be your BEST choice

5. Taylor has an interview; which of the following items will she likely NOT need to take with her

6. Which of the following is the BEST advice for including objectives in a proposal

7. Which of the following would BEST capture the attention of the audience in an introduction to a speech about diversity in the workplace

8. Interpretation and analysis of a graphic should appear before the graphic is shown

9. Extemporaneous speeches require no preparation or rehearsal

10. Which of the following provides the best definition of a report

11. José is making a presentation to potential donors for International University about design and construction plans for the new Health Sciences Center planned for the institution. He has never spoken to these donors before and he is new to the university. Which of the following techniques should he use to make an effective presentation

12. Which of the following is NOT true concerning the table of contents of a report

13. The way in which a speaker produces and joins sounds is referred to as

14. Rozell & Ramos Associates wants to ask companies to submit bids to design the lighting in their new building. The Associates will develop which of the following documents to solicit bids

15. Which of the following does NOT apply to designing a questionnaire

16. By sending unsolicited application letters

17. What is the best attitude to have regarding finding a job

18. Completing a self-, career-, and job analysis will assist you in the employment process by

19. Which of the following statements is correct concerning the use of color in electronic slide presentations

20. Which of the following is FALSE concerning the chronological résumé

21. The content outline of a report

22. Phillip has prepared the following list of questions to ask the interviewer during his initial job interview. Which question should he avoid asking the interviewer

23. Which of the following is NOT an error in data gathering

24. Gerome has planned a distance presentation for new employees in his company's six locations. Since he has not previously met the participants in person, he should schedule a conference call with the participants to establish rapport prior to the distance presentation

25. Which of the following statements about employment interviews is FALSE

26. A male friend has asked for advice on how he should dress to give a presentation at a local business organization's annual awards banquet to be held in a downtown hotel. Which of the following would be your BEST suggestion

27. Data on the growth of online business transactions over a five-year period would best be shown in a line chart

28. Practicing for a job interview is not generally recommended as it causes the candidate to sound rehearsed and insincere

29. Which of the following should a speaker generally avoid in the body of a presentation

30. You are organizing your résumé for a highly competitive summer internship with an accounting firm. You believe your education is your strongest qualification because your work experience has been seasonal jobs at minimum wage. You also believe that your abilities, interests, and character are qualities that closely parallel the job description supplied by the business. What type of résumé would be LEAST preferred for conveying your strengths?

31. Documentation of the work of others accomplishes all but which of the following

32. When preparing a scannable résumé, it is advisable for the applicant to use creative formats that simulate catalogs or newspaper columns to set the résumé apart visually from many others that will be received

33. A report that provides a written description of how an organization can meet the needs of another organization by providing products, services, or solutions to problems is what kind of report

34. Which of the following guidelines is NOT applicable to the design of electronic slides

35. Adam is back in the job market after five years of employment at his former company. What should he emphasize most in his résumé?

36. Which of the following is FALSE concerning effective team presentations

37. Which of the following guidelines does NOT apply to a bar chart

38. A report on market comparisons of tuition at state universities should follow which of the following sequences of problem-solving steps

39. For Kayla to avoid a visual distortion in the bar chart she is creating to show her company's sales by region, she should design the quantitative axis to begin at zero, and make each bar the same width

40. Thomas is writing a report which contains a column (vertical) bar chart that shows last year's employee enrollment in three management training programs: conflict resolution, time management, and team building. Which of the following statements best interprets and analyzes the graph

41. Gannon has prepared an effective and well-thought-out electronic presentation on business uses of social networking. As he is setting up for his presentation, the laptop he plans to use with the projector has a hardware failure. What should he do

42. Which of the following is NOT a weakness in data interpretation

43. XYZ, a potential supplier to NASA, would typically submit an RFP (request for a proposal) to NASA in order to obtain a contract with this government agency

44. Which of the following is NOT recommended behavior in a job interview

45. Which of the following guidelines is appropriate when preparing memo and letter reports

46. A manager who asks for a report on the best phone system for an office may request a justification report to support the recommended decision

47. When an effective graphic is used in a report, there is no need for additional interpretation and analysis of the data

48. Management is requiring employees at Sentac Enterprises to attend a presentation by your consulting firm about how to prevent sexual harassment in the workplace. What technique should you use to get the audience interested in the presentation?

49. You have just returned from an interview with a company and are considering the appropriateness of a thank-you letter or note. The thank-you message is

50. A recommended response to an illegal interview question is to refuse to answer and end the interview