1. A manager’s position in the organization, ability to give out rewards, and other factors give the manager ________ , which is the potential to impact the behavior of other people.
a) power
b) influence
2. By virtue of being the CEO of McKesson, a medical and scientific supplies company, John Hammergren has __________ .
a) expert power
b) legitmate power
c) reward power
d) referent power
3. Verlie, an employee, came into your office yesterday and said, ”You’ve got to do something about my manager, Stephanie! She is such a bully. Just last week she told poor Sally that she would fire her if she didn’t improve her sales figures by 20%.” Type of power used:
a) referent
b) expert
c) legitimate
d) coercive
e) reward