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1-A fire broke out in a well-reputed hospital in a city. Despite the fire fighters arriving within ten minutes of the occurrence, over a hundred people were severely injured. This was due to insufficient equipment necessary to evacuate people during an emergency. This was clearly a case of the hospital management’s faulty _____.

a. strategic planning

b. tactical planning

c. contingency planning

d. operational planning

2-Which of the following is a similarity between rules and regulations and standard operating procedures (SOPs)?

a. Both focus on a large set of activities.

b. Both specify responses to nonrecurring situations.

c. Both are relatively narrow in scope.

d. Both are single-use plans.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92507817

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