1. A disadvantage of using open-ended questions is

   a. they limit the subject?s freedom in giving a response.

   b. they prevent important information from being revealed.

   c. they diminish the interviewer?s control over the interview.

   d. all of the above are disadvantages.

2. A report will need to be longer if

   a. the information is routine.

   b. the material is controversial.

   c. you are on familiar terms with the audience.

   d. the audience is likely to agree with you.

3. Management information systems are used to generate

   a. business plans.

   b. operating reports.

   c. interim progress reports.

   d. justification reports.

4. Which of the following would be considered a selling point of a car phone?

   a. status

   b. safety

   c. portability

   d. none of the above

5. When preparing numerical tables, you should

   a. be sure to identify the units (such as dollars or percentages) you are using.

   b. express all items in the same column in the same unit of measure.

   c. document the source of data using footnote format.

   d. do all of the above.