1 a customer service process has specification limits of 4, Ask an Expert

Management Studies

1. A customer service process has specification limits of 4 and 5 minutes, with a target of 4.3 minutes. The maximum loss associated with this process is $0.65. Approximate the loss corresponding to a service time of 4.7 minutes using the goal post loss function.

2. Draw/sketch (by hand or using software) the goal post loss function diagram the previous problem. Upload the file containing the goal post sketch. Be sure to include the values from your goal post problem and make sure the sketch is legible. You can take a picture of your hand drawing using your phone and upload that file or use software to sketch or create the drawing.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M93077571

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