1) A business will usually choose to produce a new product inan existing facility if the cost is less that the cost of building a new one and the ___________

a. type of technology needed for the new product is the same as the technology used for the existing products

b. new product is an extension of an existing product line already produced in the factory

c. human resources requirement for the new product and existing products can be satisfied with the facility's current employees

d. product design is already completed

e. existing factory has enough capacity to handle demand for the new product as well as the existing products

2) In a shoe manufacturing plant, all shoes undergo the same operations in the same sequence. The shoes flow from one workstation to the next. This is a(n) _______ layout.

a. output

b. fixed-position

c. product

d. process

e. work-cell

3) When Mary accepted a position with Intel Corp, she knew little about what to expect. However, all her fears soon dissolved. One week before shes began, she received a thorough orientation to the company, was introduced to her co-workers, was invited to lunch daily, and was encouraged to join a company-sponsored employees' clob. The company seems to be satisfying Mary's ________ needs.

a. esteem

b. self-actualization

c. physiological

d. social

e. safety

4) When Sara was recognized by the store manager at a store meeting for exceeding all of her past year's objectives and when the announcement of her promotion to assistant store manager was made, which need of hers was filled?

a. safety

b. physiological

c. social

d. esteem

e. self actualization

5) Tom has tried just about everything to motivate his employees. He has added new fringe benefits, including legal services; he has improved salary conditions and he has increased employee pay by 7% across the board. None of these actions seem to have worked. Now Tom wonders what he should do next. Which of the following would you suggest?

a. increase pay to 17% across the board

b. add a day-care centre to the employee benefits package

c. prepare and distribute a company policy manual

d. improve job security

e. enrich jobs as necessary