1. A __________ is two firms combining to form one company.

joint tenancy

Tenancy in common

Merger

Leveraged buyout

2. The Small Business Administration defines a small business as a firm that:

Has fewer than 100 partners

Is independently owned but not dominant in its industry

Is dominant in its industry, but small in the number of workers it employs

Has annual receipts of more than a specified amount depending upon the industry

3. __________ planning prepares alternative course of action that may be used if the primary plans are not achieving objectives.

Strategic

Contingency

Tactical

Alternative

4. In a __________ organization, specialists from different parts of the organization are brought together on a temporary basis to work on specific projects.

Matrix

Line

Line-and-staff

Centralized

5. __________ is the physical arrangement of resources in the production process.

Facility location

Facility layout

ERP

Process control

6. Herzberg found that good pay:

Was the strongest motivator

Was a significant motivator, but not as important as job security

Was a hygiene factor rather than a motivator

Had no effect on worker attitudes.

7. __________ emphasizes motivating the worker through the characteristics of the job itself.

Automation

Job engineering

Scientific management

Job enrichment

8. One of the key functions of human resource management is:

Departmentalizing

Recruiting

Budgeting

Auditing

9. __________ workers do not have the expectation of regular, full-time employment.

Contingent

Apprenticed

Indentured

Underemployed

10. Managers at the Allerton Bank get a performance appraisal one time each year. The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level. This type of evaluation is known as a(n):

Organization-wide appraisal

360-degree review

Circular analysis

Multilevel assessment