1. _____ represents the collective opinion of a group, or the informal rule that all team members can live with at least 70% of what is agreed upon.

a. Status

b. An agenda

c. Consensus

d. A norm

2. The _____ can give quick assurance that educational and experience requirements are met and still use other headings that emphasize qualifications.

a. chronological résumé

b. targeted résumé

c. chronofunctional résumé

d. functional résumé

3. Digichrone is a company that plans to downsize over the next year. Which of the following actions should it perform when downsizing its employees?

a. Delay sending emails to employees that a layoff is scheduled, to give time for rumors to start up.

b. Use focus meetings to make employees aware of the downsizing before it happens.

c. Call a staff meeting and layoff as many employees as possible without giving them time to react.

d. Send a letter to its employees stating that emotional confrontations will not be tolerated.

4. In a résumé, the qualifications section must:

a. combine an applicant's career objective with his or her unique selling points.

b. provide information about an applicant's employment history.

c. vary depending on the information identified in the analysis of self, career, and job.

d. be specific enough to be meaningful yet general enough to apply to a variety of jobs.

5. The members of the national organization Toastmasters, members are required to speak on various topics on a regular basis. In one of its events, a member pulls a topic from a hat, spends a few minutes preparing, and then gives a 3–5 minute presentation on the topic. What kind of presentation is this?

a. Impromptu presentation

b. Extemporaneous presentation

c. Memorized presentation

d. Scripted presentation