1- One day, Marco says, “I’m working hard with my clients and I know what I’m doing. However, I’m not sure the workouts are making a difference in their lives, and that’s what really makes me feel good about coming to work.” In response, Mike and Bob should address

A- performance to outcome expectancy

B- effort to performance expectancy

C- Valence

D- extrinsic rewards

2- They could increase Marco’s motivation by:

A- Giving Marco the job title “Director of Strength and Conditioning”

B- Confirming that if more clients sign up with Marco, he’ll get a bonus at the end of the year

C- Telling Marco he has more expertise than any other trainer at the gym

D- Reviewing fitness data on Marco’s clients that show his work has been improving their health

3- Mike Boyle says he has read that meeting with employees regularly is important to motivation. Despite the fact that he and Bob hold weekly staff meetings with their employees, Mike believes they should meet more often. He knows that employee meetings should have a purpose, and he asks you for advice. If the purpose of meeting with an employee is to motivate that individual, which of the following would be appropriate topics? Check all that apply.

A- How the employee’s job could include more variety and be more meaningful

B- The progress the employee is making toward achieving important goals

C- What rewards the employee values

D- Exactly how the employee should perform each task of the job.