1. List and describe three advantages and three disadvantages of teams. From your personal experience, provide an example of one of the advantages and one of the disadvantages (10 points).
2. List and define the three types of listening (5 points).
3. Describe two instances in your life when you either used or observed nonverbal communication. Define the type of nonverbal communication using the information in the text and discuss how it affected the conversation (10 points).
4. Describe the measures that help team members resolve conflict (5 points).
5.Define "ethnocentrism" and explain how it can be overcome in communication (5 points).
6. Explain the eight main types of cultural differences. Provide an example of each (5 points).
7. List and discuss the important components of successful intercultural communications (5 points).
8.List the seven components of writing and speaking clearly. Provide an example of each (5 points).
9.On page 94 of your text, do exercise 3.1 (Intercultural Sensitivity: Recognizing Variations). Be sure to provide a rationale for your answer and use citations or references to the text or other materials to support your answer. You may find it helpful to visit your textbook Web site and go to the "Featured Web Sites" section for Chapter 3, then visit the Executive Planet Web site for some additional information about communicating in a business setting with specific countries. (10 points)
10. List and describe the three step writing process. (5 points).
11. List six ways to develop an audience profile and describe why this is important.